A performance improvement plan (PIP) is used to set expectations and track progress for an employee who is not meeting expectations. The PIP usually outlines specific areas where the employee needs to improve, as well as specific steps that need to be taken in order to improve.


Simply put, SaaS is "Software As A Service"

Ramp-up period

The amount of time required for a new hire to reach full productivity and to provide value to a sales team.


B2C selling is the process of selling products or services to individuals (customers or consumers) through direct means, such as in-person sales, over the phone, or online.

B2B (business-to-business)

B2B (business-to-business) selling is the process of selling products or services to other businesses. This type of selling is typically done by salespeople who have a deep understanding of the products or services they are selling and the companies they are selling to. B2B selling can be done in person, over the phone, or online.

Channel Partner

A third-party company that resells or distributes a company's products or services.

Account Executive

The salesperson responsible for managing the sales process and developing relationships with key decision-makers within an account.